Step 1

Go to grandpalmsrv.com

Click on STORE

Then click ACCOUNT

Step 2

Click on Forgot Your Password

Step 3

Enter your email address that is registered on file

Step 4

You will be emailed with a new password. Use the new password to log in

Step 5

Once logged in – click Change Password

Step 6

Enter the password you were emailed in the Current Password section.

Then enter your NEW password twice – in the New Password and Retype New Password fields and click update